DLPS Co., Ltd. ("we" or "the Company") recognizes that handling personal information appropriately is an important responsibility of a business. We comply with Japan's Act on the Protection of Personal Information (the "APPI") and other applicable laws and guidelines, and handle personal information in accordance with this policy. This English version is provided for reference; if it differs from the Japanese version, the Japanese version prevails.
1. Business Information
- Name: DLPS Co., Ltd.
- Address: Tennozu First Tower 1719, 2-2-4 Higashi-Shinagawa, Shinagawa-ku, Tokyo 140-0002, Japan
- Representative: Wang Xiaodan, Representative Director
2. Collection of Personal Information
We collect personal information by lawful and fair means. The information we collect is as follows.
- Information provided through our contact form: name, email address, and the content of your inquiry
- Information provided by phone, by email, in person, or in the course of a contract: name, company name, department, title, contact details, transaction information, and similar information
- Information provided when applying for a job: name, contact details, the content of your resume, and similar information
- Information obtained with your consent or under applicable law, to the extent necessary to provide our services
We do not obtain special care-required personal information without your prior consent, except where permitted by the APPI, such as when required by law.
3. Purposes of Use
We use personal information within the scope of the following purposes. If we need to use it beyond this scope, we obtain your prior consent unless permitted by law.
- To respond to inquiries and consultations and to contact you as necessary
- To provide our services, perform contracts, and provide after-sales support
- To consider contracts and to provide quotations and proposals
- To send information about our services, seminars, and announcements (we will stop on request)
- To improve our services and consider new services
- To carry out recruitment screening and contact applicants
- To comply with laws and protect our rights
4. Accuracy and Retention of Personal Data
We strive to keep personal data accurate and up to date to the extent necessary to achieve the purposes of use. We also strive to delete personal data without delay once it is no longer needed, unless retention is required by law.
5. Provision of Personal Data to Third Parties
We do not provide personal data to third parties without your prior consent, except in the following cases.
- When required by law
- When necessary to protect a person's life, body, or property and it is difficult to obtain your consent
- When especially necessary to improve public health or promote the sound growth of children and it is difficult to obtain your consent
- When it is necessary to cooperate with a national or local government body, or a party entrusted by one, in carrying out duties prescribed by law, and obtaining your consent could interfere with those duties
- Other cases that the APPI does not treat as third-party provision or in which it permits such provision
6. Entrustment of Personal Data and Use of Overseas Businesses
We may entrust all or part of the handling of personal data to external parties to the extent necessary to achieve the purposes of use. In such cases, we select contractors appropriately and supervise them as necessary and appropriate.
The contact form on our website uses Google Forms, provided by Google LLC, a business in the United States, and the information you enter is stored on its service. When using overseas businesses, we take the measures required under the APPI, taking into account the personal information protection system of the country concerned. For details, please contact the desk listed in "11. Contact Desk."
7. Security Control Measures
We take the following measures to prevent the leakage, loss, or damage of personal data and otherwise manage it securely.
- Basic policy and internal rules: We have established this policy and maintain internal rules on how personal data is handled.
- Organizational measures: We designate a person responsible for handling personal data and maintain a reporting system for violations of law, leakage, and similar incidents.
- Personnel measures: We provide employees with the necessary training and impose confidentiality obligations on them.
- Physical measures: We manage areas where personal data is handled and prevent the theft or loss of equipment and documents.
- Technical measures: We manage access rights and protect our systems from unauthorized access and malicious software.
- Understanding the external environment: When handling personal data overseas, we take security control measures after understanding the personal information protection system of the country concerned.
If a leakage or similar incident occurs and is likely to seriously harm individuals' rights and interests, we report it to the Personal Information Protection Commission and notify the individuals concerned as required by law.
8. Requests for Disclosure, Correction, Suspension of Use, and Other Actions
You or your agent may request notification of the purposes of use, disclosure, correction, addition, or deletion of content, suspension of use or erasure, suspension of third-party provision, and disclosure of third-party provision records concerning the retained personal data we hold.
To make a request, please contact the desk listed in "11. Contact Desk." After confirming your identity (or your agent's authority), we will respond without delay in accordance with the law. If a fee is required, we will inform you of the amount in advance. We may be unable to comply with a request where provided by law, in which case we will explain the reason.
9. Handling of Information on Our Website
Our website uses Google Maps to display a map. When you view a page showing the map, information about your device and similar information may be sent to Google. Please see Google's privacy policy for how this information is handled. Access logs may also be recorded on our servers in the course of operating the website. We use access logs to operate the website and keep it secure.
10. Continuous Improvement and Changes to This Policy
We continually review our handling and management of personal information and strive to improve them. We may change this policy in response to changes in laws or our business, and will publish the updated content on our website.
11. Contact Desk
For questions, consultations, complaints, and the requests described in Section 8 concerning the handling of personal information, please contact the following desk.
- Desk: Personal Information Contact Desk, DLPS Co., Ltd.
- Address: Tennozu First Tower 1719, 2-2-4 Higashi-Shinagawa, Shinagawa-ku, Tokyo 140-0002, Japan
- Phone: 03-6824-5798 (10:00-18:00, excluding weekends and national holidays)
- Email: [email protected]